Resume



Skills and Technical Proficiencies

  • Writing
  • Instructional Design
  • Scenario Development
  • Game Development
  • Communications Analysis
  • MS Office Products
  • HTML 4
  • JavaScript
  • Adobe Dreamweaver
  • Adobe Captivate
  • Logistica Learning Management System


Professional Experience

 Instructional Designer, January 2003-Present; Teleologic Learning Company; Atlanta, Illinois

  • Coordinated development of online and blended learning architectures with teams of subject matter experts, instructional designers, graphic artists and programmers 
  • Conducted needs analysis, subject matter analysis, and audience analysis through consultations with clients, in-depth research on content areas, and study of learner environments via interviews and surveys
  • Analyzed existing client courses and recommended and implemented revisions to make them more efficient and effective
  • Developed strategic approach to achieving client objectives and learner needs, often dealing with complex, major initiatives affecting multiple audiences
  • Developed detailed learning architectures with multi-stage solutions to support the strategy for effecting the desired changes 
  • Implemented strategic vision by designing and writing curricula, courses, technical guidebooks, job aids, and scenarios to meet client objectives and learner needs
  • Formulated learning objectives
  • Designed user interfaces for learning interventions
  • Designed and wrote rich scenario-based learning experiences to provide learners with skills to achieve desired objectives in complex, dynamic environments
  • Customized scenario-based learning interventions for various audiences by crafting different problem sets for different roles and designing a branched structure for the learning intervention
  • Anticipated, described, and mitigated against potential problems relating to content and technology that learners could encounter while engaging learning interventions
  • Conducted assessments of training interventions via learner surveys and in-person learner testing and usability
  • Researched, wrote, and published newsletters to keep learners up-to-date on changes relevant to learning context and content in dynamic environments
  • After implementation of learning interventions, addressed specific learner questions and recommendations
  • Engaged in continuous improvement cycle for learning interventions
  • Managed the migration of an entire client curriculum from Teleologic's proprietary Logistica learning management system to the Department of Defense's JKO-ROCCE learning management system
  • Used Adobe Captivate to create training on using software applications 
  • Edited content created by others


 Instructional Designer, March 1999-January 2003; State Farm Insurance Companies; Bloomington, Illinois

  • Conducted needs- and audience-analysis via survey, telephone interviews, and in-person, on-site interviews with intended audience members
  • Designed and wrote computer-based training courses and job aids applying instructional design theory and methods 
  • Designed user interfaces for learning interventions 
  • Developed course prototypes using custom coding in HTML and JavaScript, Adobe Dreamweaver, and IBM Knowledge Producer
  • Conducted usability testing  to verify efficacy of learning interventions and reliability of user interfaces


 Corporate Communications, August 1997-March 1999; State Farm Insurance Companies; Bloomington, Illinois

  • Edited and wrote copy for State Farm corporate communications, particularly internal corporate news sources ALFInews and The State Farm Times
  • Interviewed employees in nearly every State Farm department and at all levels of the organization, including top executives
  • Recommended communications strategies for corporate departments needing to communicate changes affecting State Farm employees
  • Edited SF Newswire and The Week in Public Affairs
  • Wrote first drafts of executive speeches


 Writer and Project Coordinator, September 1995-January 1997; Progressive Impressions International; Bloomington, Illinois

  • Wrote and edited copy for direct-mail marketing pieces
  • Coordinated data collection and customer service on projects for direct-mail marketing firm
  • Edited content created by others


 English Teacher: Central High School; Clifton, Illinois (1991-94); University High School; Normal, Illinois (1994-95); East Peoria Community High School; East Peoria, Illinois (1997)

  • Taught Composition, Business English, Speech, Mass Media, and American and English Literature
  • Coached University High School debate and speech teams
  • Directed Central High School and University High School theatre programs



Education

 Millikin University; Decatur, Illinois; May 1991
Bachelor of Arts Degree, Magna Cum Laude; GPA: 3.65/4.00
Major: English – Secondary Education
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